Vacancy Description
Job Goal:-
A receptionist is in charge to greet the visitors, directing them to the
relevant other staff and receiving, submitting and organizing outbound and
inbound calls by sending a message through the system.
Job Duties:-
- Receiving and welcoming visitors in a decent manner that reflects the
Academy's ideal image and assist them to reach the relevant staff.
- Tracking and answering outbound and inbound calls through the system and
follow-ups the trainees’ suggestions and complains
- Sending tickets to the proper employee via the system to ensure contact
with the clients.
- Maintain constant communication with the logistic support department to
keep the company's appearance.
- Submit regularly weekly reports about calls according to a methodology
(student databases).